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Reservation

How to make a reservation​

Go to Enkor Stay and set your preferred location, desired booking dates, and number of guests on the link above, then hit the Search button. You can also can search on a map.

  • The reservation period must be 30 nights or longer.

After browsing through the available rooms, you can easily make a reservation!

How can I check availability?​

Please set your preferred location, desired booking dates, and number of guests on the link above, then click the Search button. Or you can do it via 'Show map'.

  • The reservation period must be 30 nights or longer.

If there is any room can select, you can make a reservation!

If you need to double-check or if you have any further questions, please contact the host.

I didn't receive the move-in guide. What should I do?​

We will send it to the email registered in the reservation information 7 days prior and 1 day before your move-in date.

Make sure the email was not automatically sent to spam.

What are the maintenance and service fees?​

  • Accommodation: Rental fee

  • Utility: Utility bills and maintenance fee

  • Enkor Service: Platform usage fee

  • Check-out cleaning fee: Cleaning fee after check-out

Are there additional charges?​

As you know, Accommodation, Utility, Enkor service, and Check-out cleaning fees are all included at the time of booking, so no additional payments are required after making a reservation.

  • However, please note that compensation claims may be made for any damage or loss of provided items

Can I make a reservation for less than a month?​

Our minimum booking period is 30 nights. If you set the duration to less than 30 nights, please note that it may be challenging to make a reservation.

Do you provide discounts?​

There are no discounts provided directly by the platform itself. If you are curious about the possibility of additional discounts, please contact the host of the respective branch to inquire.

Paying in cash or bank transfer​

We typically only accept payments through our official website.

If you have encountered difficulties with payment despite multiple attempts on our website, please inform the Enkor service center.

What is installment payment (monthly payment)​

Installment payment is a method where the rent is divided and automatically paid on the 1st of each month when residing for more than 3 months (90 nights).

For extended stays exceeding 60 nights, you have the option to choose installment payments.

I chose installment payment, but the initial payment is too expensive!​

During the first installment payment, all fees and management costs are charged, and the rent from the move-in date to the end of the following month is billed together, which may make the initial payment relatively high.

However, from the next installment onwards, only the rent will be charged, so you don't need to worry!

What is a lump-sum payment?​

Lump-sum payment option is a method of paying all rent and management fees for the reservation during booking.

Can I pay with debit?​

Yes, it is possible.

However, please be aware that there may be cases where the payment cannot be processed due to insufficient funds caused by exchange rates OR daily limits in payment. So please check the exchange rate and balance before making the payment!

How can I check my receipt?​

Once the payment is completed, a receipt will be sent to the email address you provided during the payment.

Please check your inbox or spam folder.